Fri 12 April 2024 - 22:34 Mauritius



mentions and conditions


1.  Driver’s Presence and Documents:

  • The person renting the car must be present during delivery.
  • Original or international driving license and passport are required.
  • Only authorized drivers listed in the contract are covered by insurance


2. Rules on Driving:

  • Only authorized drivers can operate the vehicle.
  • Smoking is not allowed, and drinking and driving are not covered by insurance.


3. Fuel Policy:

The renter must use the appropriate fuel.
The fuel level upon return should match the initial level.


4.  Booking and Payment:

  • If the booked car is unavailable, an alternative in the same or superior category will be provided at no extra cost.
  • Payment can be made in cash (Euros or Mauritius Rupees) or by credit card.


5. Refund Policy:

  • 5.  Cancellations must be made before the rental starts.
  • Once the rental begins, unused days will not be refunded.
  • Vehicle swapping depends on availability and is at the discretion of the rental agency.


6. Insurance and Responsibility:

  • The renter is responsible for taking care of the vehicle.
  • Insurance excess ranges from 500 to 650 Euros, depending on the car category.
  • The company should be notified immediately in case of an accident.
  • In case of theft, the insurance deposit may be charged.

7. Not Covered by Insurance Waiver (SCDW):

  • Loss of vehicle keys, damage or loss of property in the car, wrong manipulation of mirrors & radio cassette, flat/damaged tires, and stolen personal belongings are not covered.
  • Mechanical problems or anomalies indicated on the dashboard should be reported to the rental company.


8. Car Maintenance and Repairs:

  • The renter cannot change/replace parts or repair the car without permission from the rental company.


9. Legal Responsibility:

  • Fines or law violations during the rental period are the responsibility of the client.


10. Late Return:

  • If the car is not returned on time, extra charges may apply, but there is flexibility for delays up to 1 hour due to road and weather conditions.

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